Support

GetLabels is Different

We stand behind your business. Through our recommendations and support, our goal is to provide the best looking labels possible that will separate your brand from the competition and create lasting impressions. From telephone and e-mail technical support to material testing and sample production, we have the resources that no other label company can offer.

We love to see customers grow their businesses and be successful. We want you to get the most out of your printer and printing accessories.  It is our mission to help you successfully print the highest quality labels possible that will stand the test of time.

We’re always here to promptly and thoroughly answer your questions, help you troubleshoot your problems and offer training.  Our support engineers are the product experts you can count on.

Prepare Your Info to Contact Us

Before you contact us, please make a note of the following information:

  • Model Number/Name of your printer
  • Specs of the material you are currently using
  • Application requirements (ex: food to go in the freezer)
  • Issues you are experiencing (ex: label peeling off, ink bleeding, fading, etc…)

Online Assistance

If you have an urgent need to contact GetLabels’ Technical Support department after normal business hours 8:00 AM to 5:30 PM EST, please use our contact form below or call Toll-Free at 877-757-7978.  Your call will be answered by a voicemail system that will prompt you to leave a message. An Application Engineer will receive your message and return your call promptly.  When leaving a message, please state your name, telephone number with extension, company name, the model number/model name of your printer and a brief description of the reason you are calling.

Looking forward to assisting you!

Contact Us Now

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